What Boise homeowners say

Our AC quit on a Saturday in July when it was 103. The tech was out by 4 that afternoon, found a bad capacitor, and had it running in under an hour. He also showed me the coil was packed with cottonwood and rinsed it while he was there. Fair price for a weekend call.

We replaced the original 2008 unit in our Paramount two-story. They ran a load calculation instead of just matching the old size, and it turned out the old one was oversized. New system is quieter and the upstairs finally holds temperature. Install took one day and they cleaned up.

Furnace stopped on the first cold night in October. I called at 7 am and had someone here before 10. It was the igniter, which he had on the truck. He also pointed out our filter slot was the wrong size and the filter had been bypassing air for years. Fixed both.

Swapped our propane furnace for a cold-climate heat pump last fall on our place north of Beacon Light. I was skeptical about winter performance. It carried the house through a week of single digits in January without the backup kicking on. The crew was careful with the drywall on the line-set run.

Signed up for the Two-Season Plan after our neighbor recommended it. Spring visit caught a weak capacitor before it failed and the tech cleaned a lot of field dust out of the condenser. Reminder texts are handy. The plan cost less than the one emergency call we had last year.

Duct sealing on our 1960s house near the college. The first appointment got pushed a day because a tech called in sick, which was frustrating with company coming. They called ahead, though, and knocked a little off the bill without me asking. The work itself was solid. Back bedroom is no longer ten degrees colder.

Our 1979 furnace in the crawlspace failed the heat exchanger test. Not the news I wanted, but they showed me the crack with a camera so I could see it myself. New furnace was in two days later. They had to rework the plenum to fit and did not charge extra for it.

We live on the Bench and the August smoke gets into everything. Had them add a media filter cabinet and a whole-house air cleaner to the furnace. Big difference on smoke days this year. The tech explained which filter rating our blower could handle instead of selling the highest number.

Short, honest visit. Furnace was short cycling. Turned out to be a clogged filter and a dirty flame sensor, nothing more. He cleaned the sensor, replaced the filter, and charged the diagnostic fee only. Could have sold me a board and I would not have known.

Replaced the swamp cooler on our 1948 house downtown with central air. They had to add a return and upsize two duct runs so the system could move enough air. Took two days. First summer with real AC in this house and the walls are not damp anymore.

Zone damper stuck closed on the bonus room side of the house. Two other companies quoted a whole new zone board. These guys replaced the damper motor for a fraction of that and adjusted the airflow so the bonus room is finally usable in the afternoon. Straightforward.

Put a mini-split in the converted garage we use as an office. The builder never ran ducts out there and it hit 90 by noon. One outdoor unit, one wall head, done in four hours. Runs quiet on auto and the office holds 72 through the afternoon.